FAQs
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What payment plans are available?
We use Stripe to ensure the security of your assets. The minimum contract term for each plan is 3 months, but payment can be made monthly to better accommodate your needs.
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Can you offer a free trial?
Setting up brand new social media accounts and planning content requires a lot of time and effort, especially when preparing dedicated devices and phone numbers for Asian social media platforms. Therefore, we cannot offer a free trial.
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Do you offer performance guarantees?
Service outcomes may vary based on business and platform algorithms. For example, performance might vary depending on whether you are a toB or toC business. We can't offer any performance predictions or guarantees.
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What if I want to stop the collaboration midway?
We aim to maintain relationships with clients through satisfaction, not binding agreements. At the end of each 30-day period, you have the option to either terminate the collaboration early or renew for the next cycle.
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What is RED?
RED is a Chinese social media platform with over 200 million users. It's an essential app for all overseas Chinese, used to understand and share lifestyle information, somewhat similar to Instagram. And RED is the most relied on platform for Chinese students in the UK to get local information.
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Have more questions?
Please feel free to reach out to us using any of the contact methods provided at the bottom of the page.